Customer Service — Always Here for You

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CBIZ Flex-Pay values each client, and our Customer Service Team is available to assist you. Every client receives support from a knowledgeable payroll representative. Our efficient and friendly Customer Service team is backed by experienced representatives in payroll, tax, and information technology to always address your needs. Contact Us with any questions.

Training — Always Free

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Take advantage of the free training CBIZ Flex-Pay offers. Our goal is to help you expedite your payroll process and use the many tools available to you. Through our unique remote training, you receive the individual attention you deserve and can ask questions specific to your payroll. Utilize this service at no additional cost to you! Contact Us to schedule training.

IT Support

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CBIZ Flex-Pay’s IT Department offers technical support for our clients via telephone and remote assistance. Our Secure Citrix-Based remote assistance allows us to temporarily connect directly to your PC so that we may:

  • Perform the initial installation or reinstallation of our software
  • Troubleshoot and repair issues quickly
  • Perform periodic upgrades to our software